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Shipping Policy

                                                       

Welcome to Deepjay Handcrafts! We are committed to delivering your handmade jewellery to you as swiftly and securely as possible. Please review our Shipping Policy below for details on shipping methods, costs, and delivery times.

Shipping Methods and Costs

 Shipping:

  • Standard Shipping:  7-10 business days
    • Cost: depends on your location
  • Expedited Shipping:  4-5 business days
    • Cost: depends on your location

Processing Time:

  • Orders are typically processed within 3 business days of receiving your order. Please note that processing times may vary during peak seasons or holidays.

Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress online.

Shipping Restrictions

  • We currently ship to addresses within the country.
  • We are unable to ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address for delivery.

Delivery Times

  • Domestic: Delivery times may vary based on your location and the shipping method selected. Generally, expect delivery within 7-10 business days for standard shipping. Please note that unexpected delays due to weather conditions, natural calamities, customs clearance or other factors beyond our control  may occasionally occur.


Shipping issue

Missing or Lost Packages:

  • If your package does not arrive within the estimated delivery time, please contact us at dpnm95181@gmail.com  to report the issue. We will assist you in locating your package or providing a replacement if necessary.

Damaged Packages:

  • If your package arrives damaged, please contact us immediately at dpnm95181@gmail.comwith your order number and photos of the damage. We will work with you to resolve the issue promptly.
  • THANK YOU FOR SHOWING TRUST IN US.
  • YOUR TRUST IS OUR UTMOST PRIORITY.